Your reviews, joined to what actually sold.
See rating trends with listing-edit markers, find the listings pulling your shop average down, compare ratings by variation, and work through a filterable review feed with an acknowledge workflow.
- Reviews joined to your real transaction history, not scraped
- Rating trend with your listing edits marked on the timeline
- Drag scores show which listings pull the shop average down
- Variation-level ratings from the review-to-order join
- Starter covers the feed and 90 days, Growth and Pro unlock full history
Why it matters
Etsy shows you reviews one at a time. It does not connect them to the orders behind them, show whether a listing edit preceded a rating change, or reveal which products are pulling the shop average down.
Review Analytics turns that stream into a shop-level view. You can follow the rating trend, compare listings and variations, and work through recent feedback without rebuilding the context by hand.
The transaction join changes the picture
Every review is tied to its transaction. That join adds the purchased variation and order timing, which makes variation-level ratings and the rating-versus-shipping-speed view possible.
Everlyst does not store buyer names or addresses.
Drag score, in plain language
A low rating on a listing with one review does not affect the shop like a slightly weak rating on a product with hundreds of orders. Drag score combines rating and review volume to show each listing’s contribution to pulling the overall shop average down. Useful cleanup targets rise to the top.
Review depth by plan
Free shows your shop rating and five most recent reviews. Starter adds the full filterable feed, acknowledgements, and per-listing analytics across a 90-day window. Growth and Pro unlock full history, the rating trend with edit markers, drag scores, variation-level ratings, and the insights view.
Step by step
- 01
Import once
Everlyst imports your Etsy reviews once, then keeps the review layer current automatically.
- 02
Join reviews to orders
Each review is matched to its transaction, which adds order context and makes variation-level ratings possible.
- 03
Read and acknowledge
Filter the feed, investigate listing and variation patterns, and acknowledge reviews after you have handled them.
Capabilities
- Track average rating, review count, review rate, negative review share, and photo review rate with prior-period deltas.
- Read a monthly rating trend with listing edits marked on the timeline, so you can see whether a change preceded a rating shift.
- Sort listings by drag score, each listing's volume-weighted contribution to pulling the shop average down.
- Compare variation-level ratings by joining each review to the transaction behind it.
- Filter the review feed by rating, listing, photo, and acknowledgement state, with order context and changed-rating detection on each review.
- Compare negative and positive review terms and rating versus shipping speed in the insights view on Growth and Pro.
Review Analytics is the customer-voice layer of the Insights group. Sales Analytics says what sold, Listing Health says what underperforms, Review Analytics says what buyers think, and fixes flow into Bulk Edit and Advanced Edit.
Other parts of Everlyst that work alongside this
Bulk Etsy listing management without the anxiety.
Connect your Etsy shop and start managing your catalog in bulk. Free to start, no credit card required.