Production partner
A third party who helps make your products - Etsy requires you to disclose them in your shop settings.
- Where it lives: Shop Manager > Settings > Production partners
- Required: yes, if any third party is involved in making the items
- Buyer-visible: yes, listed in the "About" section of your shop
- Examples: print-on-demand provider, custom manufacturer, kiln operator
If anyone other than you helps make your products, Etsy requires you to declare them as a production partner. The declaration goes in shop settings and shows up on your shop “About” page so buyers know who’s involved in production.
What counts as a production partner
- A print-on-demand vendor (Printful, Printify, Gooten).
- A laser-cut shop you send files to.
- A kiln operator who fires your ceramics.
- A factory that produces your design at scale.
- A graphic designer is not a production partner. Tools and services that don’t physically produce the item don’t count.
Why this exists
Etsy is a handmade/vintage/supply marketplace. The production partner disclosure is part of how Etsy maintains transparency about how items are actually made - without forcing every shop to be a one-person operation.
Consequences of skipping the disclosure
- Shop deactivation if Etsy discovers undisclosed production partners (especially via buyer complaint or trademark report).
- Loss of buyer trust if it becomes obvious you didn’t make the item alone.
What to write
- The partner’s role (“They print my designs onto t-shirts”).
- Where they’re located (city, country).
- What you do vs. what they do.
This is a one-time setup unless you change partners.
- Skipping the disclosure for print-on-demand. Etsy increasingly enforces this and shops have been deactivated.
Other glossary entries that connect to this one
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