Physical product
A listing for a tangible item that requires shipping to the buyer.
- Requires: shipping profile and processing time
- Refund-eligible: yes (per shop policy and Etsy purchase protection)
- Tracking: required for Star Seller credit
- International shipping: opt-in per shipping profile
Most Etsy listings are physical products - handmade, vintage, or supply items that ship to the buyer. The mechanics differ from digital listings primarily in the shipping, processing, and returns workflow.
Required vs. optional fields
- Required: shipping profile (origin, destination zones, handling time, ship cost).
- Required: category and at least one photo.
- Optional but heavily weighted: attributes, full 13 tags, materials list, all 10 photo slots, video.
Processing time
The number of business days between order receipt and shipment. This is what Etsy uses to tell buyers their estimated delivery date and what determines whether your shipment counts as “on time” for Star Seller.
Tracking
Always add tracking once you ship. Untracked shipments don’t count toward Star Seller’s on-time-shipping metric, and Etsy purchase protection often defaults in the buyer’s favor when tracking is missing.
International shipping
Off by default. To ship internationally, add destination zones to the shipping profile. Be aware of:
- Customs forms (Etsy auto-generates them for many lanes).
- Country-specific restrictions (e.g., wood, food, leather often blocked).
- DDP vs. DDU duties (Etsy now collects duties at checkout for many lanes, so the buyer doesn’t get a surprise bill).
- Build one shipping profile per weight bracket, not one per listing. Easier to maintain across the catalog.
- Add tracking even on cheap orders. The Star Seller hit from one untracked package is bigger than the postage savings.
Other glossary entries that connect to this one
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