Operations

Vacation mode

A shop-wide pause that hides your listings from search and prevents new orders.

Quick facts
  • Where it lives: Shop Manager > Settings > Options > Vacation mode
  • Effect: listings are hidden from search; shop page shows your vacation message
  • Existing orders: not affected - you must still ship them
  • Renewals: paused (no $0.20 charges while in vacation)
  • Re-activation: instant, all listings reappear in search

Vacation mode is the right tool for “I’m stepping away from the shop entirely.” It hides all your listings from search, displays a vacation message on your shop page, and pauses renewals - but it does not cancel existing orders. Anything bought before you flipped vacation mode still has to ship.

What it does

  • Hides every active listing from Etsy search.
  • Shows your vacation message on your shop home page (so buyers who land directly know you’re away).
  • Suspends renewals - no $0.20 charges while vacation is on.
  • Pauses Etsy Ads.

What it doesn’t do

  • Cancel pending orders. Ship them or they tank Star Seller and provoke disputes.
  • Hide your shop URL - buyers who type it directly still see the (vacation) shop page.
  • Pause buyer messages. They still arrive; you still need to respond if you care about Star Seller messaging metrics.

When to use it vs. alternatives

  • Vacation mode: 4+ days away with no production capacity.
  • Stretch processing time: not the right tool. Buyers convert and then complain about delays.
  • Deactivate individual listings: only for permanent removal of specific products.

Pre-vacation checklist

  1. Ship every open order or message buyers about delays.
  2. Update your shop announcement and vacation message with return date.
  3. Set an away message on your conversation auto-reply.
  4. Flip vacation mode on.
  5. (On return) Flip it off - all listings re-appear in search within minutes.
Tips
  • Schedule vacation mode toggling for the start of your day, not the end. Gives you time to respond to anything that came in overnight before listings go dark.
How Everlyst helps

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