Cancelling your subscription

Cancellation in Everlyst is intentionally simple. Two clicks, no retention dark patterns, no calls.

How to cancel

1. Open Settings → Billing.
2. Click Cancel subscription.
3. Confirm.

That’s it. You’ll see a confirmation banner with the date your subscription ends.

What happens after you cancel

Item	What happens
Paid features	Available until the end of your current billing period (no immediate downgrade).
At period end	Your account drops to the Free plan automatically.
Etsy connection	Stays connected. We don’t disconnect your shop on cancellation.
Listing data	Stays synced. The listings table keeps working.
Backup & Restore snapshots	Trimmed to the Free-plan retention window (3 jobs) over time as new jobs come in.
Teammates	Keep access. The seat limit drops to 1 - new invites are blocked until you’re under it.
Your account	Stays open. You can reactivate any time.

If you actually want to delete your account

Cancelling stops billing but keeps your account. If you want to fully delete it:

1. Settings → Account → Delete account.
2. Confirm.

This permanently removes your Everlyst account, all cached listing data, all snapshots, and all settings. Your Etsy shop and listings on Etsy are untouched - Etsy is the source of truth.

Account deletion is irreversible.

Refunds

We don’t issue prorated refunds for partial months. You keep paid features through the end of your billed period, which is what you paid for. If you have a billing dispute (double-charge, accidental upgrade), email [email protected] and we’ll fix it.

Coming back

If you cancel and later want to come back:

1. Sign in to Everlyst.
2. Settings → Billing → Resubscribe.
3. Pick a plan.

Your data is still there if you reactivate within 90 days of dropping to Free. After 90 days of Free-plan inactivity, cached listing data is purged and you’ll need to re-sync.